Customer Insights Hub

LCT System

Your skin, your voice, your insight- all help us shape the future of Lamelle skincare. Share your honest thoughts and experiences with our products to help us create formulations that truly work for you. Every piece of feedback brings us closer to understanding your skin’s unique needs and perfecting our science of care.

Please carefully select the appropriate form below based on the SIGMA program you trialled.

LCT System:

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Name *

First

Last

Email *

Client trial number *

Clinic or practice *

Trial start date *

Assessment date *

Current trial stage *— Select Choice —BaselineWeek 1Week 4Week 8Week 12Maintenance

How would you describe your skin? *— Select Choice —DryNormalCombinationOilySensitiveUnsure

Primary concern being treated: *— Select Choice —Uneven toneDark marksDullnessTextureOther

Describe the concern and where it appears on your face: *

How severe was the concern before starting? *— Select Choice —MildModerateSevere

Have you previously experienced sensitive or reactive skin? *— Select Choice —YesNoUnsure

List any skincare products, medication or professional treatments used during the trial: *

or professional previously

How often did you apply the Mask during the intensive phase? *— Select Choice —Daily5-6 days/week3-4 days/weekLess often

When did you usually apply the Mask? *— Select Choice —MorningEveningVaried

Typical Mask contact time: *— Select Choice —5 min6-10 min11-15 min

Did you use the Neutraliser after every Mask application? *— Select Choice —AlwaysUsuallySometimesNever

How often did you use Boost? *— Select Choice —Twice dailyOnce dailySome daysRarely

Did you apply photoprotection every morning? *— Select Choice —AlwaysUsuallySometimesNever

If you missed applications or changed the programme, please explain why: *

The three steps were easy to understand: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

The programme was easy to fit into my routine: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

The mask was easy to apply evenly: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

The neutraliser was easy to use and rinse off: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

The boost absorbed comfortably: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

Mask texture and spreadability: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

Mask fragrance: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

Neutraliser experience: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

Boost texture and absorption: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

Comfort after completing all three steps: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

Overall presentation of the system: *

• 1: Strongly disagree
• 2: Disagree
• 3: Neutral
• 4: Agree
• 5: Strongly agree

What did you like most about the LCT system? *

What did you like least or find challenging? *

Any additional comments or feedback: *

Submit